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HomeShipping Information

Shipping Information

At CustomLayer, we pride ourselves on delivering our products safely and reliably directly to your home. We work with the renowned service provider Post.at to ensure fast and efficient delivery of your orders.

Shipping

Austria

  • Shipping bag (up to 2kg): € 4,90
  • Regular package: € 9,90

Germany

  • Shipping bag (up to 2kg): € 9,90
  • Regular package: € 22,90

Remaining delivery areas

  • Shipping bag (up to 2kg):  €13,90
  • Regular package: € 25,90

Shipping options

Regular package
  • For our 3D letters and larger items.
Shipping bags up to 2kg
  • For our smaller items.

Delivery times

Within Austria

For shipments within Austria, the delivery time is usually 1-3 workdays after shipping.
We strive to process and ship your order to you as quickly as possible so that you can have your products in your hands promptly.

International Shipping

For deliveries to the countries listed above outside Austria, please plan a delivery time of 3-5 working days after shipping. We work closely with our shipping partner to ensure your order arrives efficiently and safely, no matter where you are.

Additional Information

Please note that delivery times given are estimates. While we and our shipping partner Post.at make every effort to adhere to these times, delays may occasionally occur that are beyond our control. We appreciate your understanding and patience in such cases.

Delivery areas

We deliver to the following countries: Austria, Belgium, Bulgaria, Denmark (excluding Greenland and the Faroe Islands), Germany (excluding Heligoland, Büsingen), Estonia, Finland (excluding Åland Islands), France (including Monaco, excluding overseas territories), Greece (excluding Mount Athos), Ireland, Italy (including Campione d'Italia, Lake Lugano, excluding Livigno), Croatia, Latvia, Lithuania, Luxembourg, Malta, Netherlands (excluding Netherlands Antilles), Poland, Portugal (including Azores, Madeira) , Romania, Sweden, Slovakia, Slovenia, Spain (excluding the Canary Islands, Melilla, Ceuta), the Czech Republic, Hungary, the Republic of Cyprus (excluding the Turkish northern part) and all future EU member states from their accession.